Tried to adjust in different directions. Took it apart and put it back together. But it turns out that the chair itself (rather than the legs or swivel head) is tilted. I was meaning to buy a few of these but am glad I decided to try one first. There will be a place where it will be used, but it can't be used where I was hoping as the tilt is quite noticeable. I hope yours is straighter!
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