Review on Floating Centerpieces Wedding Centerpiece Decoration Event & Party Supplies by Rafael Gomez

I really liked the 3 vases. BUT, one of them was broken when I opened the box! There was no "FRAGILE" written on the box, that would have helped! That wouldn't be so bad, but they make the exchange more difficult than necessary. I had to explain the problem with my order via online chat. It wasn't that bad but then the person in the online chat or the computer generated person not sure said they needed more details and then the chat just stopped! I'm not sure if I'll get an exchange, replacement, or refund. ! I'm confused?