The catalog has been an essential tool for our business during all stages of projects because it provides access to products that we may be looking at purchasing or sourcing (for clients). Catalogs are very detailed but can become outdated over time - sometimes by as little two years! I think this could possibly change if they continue with updates more regularly than what currently occurs due their client base being larger now so there would likely have less lag between when new information was added which then makes updating easier again. We use them primarily through digital means however do still send out physical ones from time-to-time also using email blasts too depending upon project needs/timelines etc.. The customer service from this team has been amazing! I have never had to wait more than an hour for any response or update. They are always quick to respond and help me with my questions. Sometimes it can be difficult to understand their drawings but they really do try hard to make them as clear as possible. If you need some kind of illustration that isn't too complicated then go ahead and use them. Their price point makes them competitive compared to other companies.