The situation was completely repeated as in the case of the previous user with the collapse of the monitor. The weakest point of this product is the place where the monitor is attached to the bracket, which is why the monitor "pecks". Having disassembled the mechanism, I saw that it consists of several locking washers that cannot withstand the weight (in my case it is 7.7 kg with 9 kg declared by the manufacturer) and simply slip. There is also a backlash that people wrote about, which does not allow you to align the monitor horizontally and it falls a little to the right or left edge. In my case, the problem may be that the monitor is 38'' and it does not meet the manufacturer's requirements, so I will try to somehow solve this problem myself) In all other respects, the bracket itself I really liked the gas lift and how the bracket itself looks, but I would not recommend it to people who want everything to work out of the box, because. will have to tinker to bring it to the required state.
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