The best thing about fast chart so far has been their customer service team! I have used them to transcribe all of my audio files into text format which was very easy as they do it automatically after each recording session (which saves me time).
They also provide an excellent turnaround when you need your transcript ASAP or even just within 24 hours if needed - no problem there either!! If anything comes up with formatting errors in transcripts then this should be easily resolved by contacting support@fastcharttxnservices inc., but nothing ever seems too big/bad here at least not yet. Overall great experience working wtih these folks thusfar- we are able tto get our work done quickly & efficiently without having any issues from start till finish thanks again guys. !