Review on 📶 Renewed NETGEAR Orbi Whole Home Mesh WiFi System – 3 Pack Router RBK43-200NAR by Darren Neal

Initial setup was easy. It took several hours for our 27 wireless devices to register. After 12 hours, all wireless device connections were terminated. I restarted the router and satellite several times before the WiFi router worked again, but the satellite would not connect to the router even though the connection indicator was blue. After a few hours, the wireless devices connected to the router failed again. Restarting the router didn't help the wireless connections, so I did a RESET (factory reset) not once, but thrice to no avail. When the WIFI was working, the signal strength was only 2-10 megabits better, not the 25-100 megabits I was expecting. At that point, I decided to call Netgear Orbi support. To my surprise, both calls were answered in less than 2 minutes (judging by the accent, their tech support is based in India). I spent over 3 hours following the technician's suggestions and in the end I was told that the satellite was definitely defective and the router might be defective as well. Also, based on the serial numbers, he said the router was 3 years old and the satellite was 2 years old. He suggested I send everything back to Revain for a replacement. I referred to Netgear's 90-day warranty that came with the device and asked if Netgear could send me a replacement satellite. I was told that Netgear does NOT honor these guarantees and was referred back to Revain. I called Revain for a replacement unit and was told the unit had been sold by Revain to a third party (WOOT is owned by Revain) and they were unable to offer a replacement. They offered a full refund after the device was returned. I accepted a refund. FYI, Netgear charges $60 per year to protect the "Armor" router. They also have Disney parental controls but I don't know if they charge extra for that. No more Netgear for me, I go with 3 packs of Plume Superpods which include a 5 year warranty and a lifetime membership (cupid protection, father control and more).