It is a very powerful platform for marketing and sales. We have used it for our B2B client base which includes SMEs and large corporations. The best thing about this tool is its flexibility as it can be customized according to your needs. I do not have any dislikes with this product. It would be really helpful if they could expand the features like integration with Facebook or Twitter to get more leads. This will increase our reach. Using this tool we are able to target our audience and engage them easily through social media platforms.