I had high hopes for this recorder but was very disappointed with its performance. It's easy to set up. Just plug it into any phone jack in your house and it will record when the line is in use (assuming it's connected to a working recording device, of course). So both sides of the call are recorded, but the end of the callee is so faint that it's barely audible. Caller volume is satisfactory, but the level difference is too big to be useful. I'm sorry, that won't help. Returned.
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