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1 Level
804 Review
70 Karma

Review on Glue Loyalty by Charles Adelaja

Revainrating 5 out of 5

Great Customer Service, Highly Recommended

The team at glue are very professional in there approach & they have been nothing but helpful with my queries from day 1! They've got great support staff too who can answer any questions or concerns I may ever come across - which has helped me feel more comfortable using them as an online platform for our clients' data storage needs (which we use mainly). There's not much i dislike about this software other than perhaps it could be improved upon by having better reporting options available so one doesn't need access into another computer/browser window just because something isn’t working properly within theirs? This would make things easier when dealing remotely if needed etc.. We're now able store all client information onto ONE website rather then 2 separate ones hence making life simpler during audits where multiple forms must filled out each time instead simply logging back through once logged.

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Pros
  • Excellent customer service both via phone, chat function AND email
  • Easy to navigate menus that contain easy solutions.
  • Very reliable database like system
  • Simple process flow throughout setup
Cons
  • Good but not great