This was our first online transaction with your company. Everything was easy and fast and we even received our tracking number without much effort. The customer service is excellent and they really care about the customer. I would say that the customer service is the best thing about Easyship. You guys have been doing shipping very well and we feel like we can trust you guys to get the job done. We will definitely use Easyship in the future. I will say that shipping is a very big problem for your company and I am glad that you guys are solving this problem for us. Easyship is a great tool for shipping. It's very easy to use and the customer service is exceptional. I have used many shipping software and easyship is by far the best. I have not found any issues with this product. Shipping has been easier with easyship. I have saved a lot of time and money. My shipping time has been cut in half. I have also saved a lot of money on shipping.