I had never used a steam iron before so I knew it would take some getting used to. The instructions that came in the box explained everything EXCEPT how to use the attachments. So I looked for help on the Con Air website or You Tube. I haven't had any luck on the Conair website, but I found a video showing how to use an older model. Unfortunately the attachments I had were not included in the video. I decided to try the steamer, filled it with distilled water, turned it on and started spitting out large drops of very hot water, turned it off, I realized I could change the settings (okay, my mistake here). Just did a great job on 2 jackets, pants and shirts. This took much longer than expected. I'm really disappointed because it got a good household seal and that was the reason for my purchase. Return it and go back to my steam iron. It costs neither money nor time.
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