I love the way it can be customized to fit my needs. The diagrams are easy to use and understand. It's very user friendly. I would like to see some more options for customization. Some things could be simplified. The UI is not great and sometimes it takes time to load. For those who want an easy tool to create diagrams and charts, this is perfect. I am using it to help me organize my work and I am able to do so in a quick manner. I like how easy this software makes it for me do my job efficiently so not much! Nothing yet but its pretty cool seeing what other people are doing in their projects with lovely chart toolbox. Also when they have new updates or changes there's always something about them too look forward at first sight before i decide if should go ahead an use then dislike later once used feel better after using then just sticked out till next update comes along etc.