Let me explain, when you first connect Win10 puts the wrong drivers on it, which is why the device does not work. If you remove them (drivers), then normal drivers for Bluetooth adapters will be installed afterwards. This is not a fault of the product, but a fault of the stupid developers at Melkosoft, who like to put wrong and broken drivers into new devices that were not previously supported on the computer. For its price, a normal BT 4.0 adapter was bought to connect the Wireless XBOX Series X Gamepad. Everything fits perfectly and works within a standard room.
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