I like how well this software does what it says it will do. It is very easy for anyone who knows nothing about computers or backing up servers to use. I have used other similar programs in the past but none of them did everything that this one does! There really isn't anything bad about this program. You can easily back your files up if you have an internet connection at any time during business hours. And since it's cloud-based, there are no hardware requirements. This makes backups much easier because we don't need as many people to help us set things up properly before sending our data over to be backed up. No more wasted time trying to find someone to do backups. We also save money by not needing extra IT support staff.