The most useful feature of star loop for me was that it allows to monitor my reviews, comments posted by customers as well as their responses in real time without any delay or lag. It also gives you an option to export reports from your dashboard so that they can be easily shared with other team members who are not present at customer location during interaction/meeting etc. I would like more options available under reporting section i.e. filters & sorting which will help us save huge amount of data if we want only specific report generated once every week. Also there should be some way through which one could check how many times his comment has been viewed (or reviewed) before deciding whether he needs to revise what ever written down or not. As mentioned earlier this tool helps us keep track of our interactions with clients /customers across different locations via online mode. We have used it mainly because its.