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Lithuania, Vilnius
1 Level
763 Review
57 Karma

Review on FaithSail by Sean House

Revainrating 1 out of 5

The FaithSail Is Broken Lacking in Terms of Customer Service

Recently, I was dissatisfied with the assistance that I received from FaithSail's customer support. Their website is cumbersome and difficult to traverse, which is a shame because they have an impressive selection of LED lights. I attempted to get assistance from their customer support team, but I was given a response that was condescending and unhelpful when I did so. To make matters even more frustrating, the product I ultimately received did not meet the quality standards that I had anticipated the company to deliver. In spite of the fact that I value the importance they place on energy conservation, I am unable to recommend FaithSail due to the poor quality of their products and the customer service I received from them.

Pros
  • Rapid transit times
Cons
  • Prices that are relatively expensive