My time spent shopping at YIJU's online store left me with the deepest sense of dissatisfaction. To begin, the company's support for existing customers was unsatisfactory. When I asked their team a query about an item, I had to wait an interminable amount of time for a response. After what seemed like an eternity, I was eventually able to get an answer, but it was useless and made me feel frustrated. To make matters even more inconvenient, the product that I had ordered did not arrive for a very long time. Although I am aware that delivery delays are sometimes unavoidable, YIJU has not provided any tracking information or communicated any status updates to me. After a long wait, the item eventually arrive, but it was broken and different from what was represented on their website. In general, I do not advocate making purchases through the online store offered by YIJU. It was not worth the trouble to deal with the terrible customer support and delivery experience.