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1338 Review
46 Karma

Review on Dialwebhosting by Carl Morgan

Revainrating 5 out of 5

Great hosting services provider and outstanding Customer Service

The support team are fantastic to deal with - they really care for their customers! They never seem too busy or distracted when I'm in contact via live chat/email etc which makes things so much easier than dealing directly through an agent who can be off doing something else at any time of day!! Their customer service has been excellent since we started working together nearly two years ago now (and have had some great success stories along way).

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We use them mainly because it's easy enought access from our office but also due to how good all parties involved work- this includes both staff members AND management alike, there couldn't possibly anything bad said about either party here :)The main thing i would say though if you're looking into using dialwebsite then make sure your website needs require more storage space rather than bandwidth capacity otherwise its not worth.

Pros
  • Great response times across multiple channels like email & Live Chat.
  • Really friendly people behind every channel that helped us out as soonas possible without delay,
  • Allows upfront payments over credit card payment options
Cons
  • There are nuances