The integration between our EMR software (Epic) was seamless allowing us access into other areas such as billing without any issues or glitches! It's not perfect but it does what we need very well at this time so I can't think about anything that would be improved upon right now if there were something new out there that did exactly like ours. We are able solve problems quickly using its features which include patient scheduling/availability checker; appointment reminders & notifications via email / text etc.; physician order entry including medication management capabilities all within one place - no more spreadsheets needed!!