I don't know if I received a defective product or not. I've used this maybe 4 times and it was good until the 3rd and 4th time. Works great, cleans well but after the 3rd use it started falling apart. I haven't used it aggressively and I've used it with regular rim cleaning soap. The 4th time it broke off completely. It just appears to be held in place with some sort of glue, which at first doesn't look like it's going to last very long. I can try to help him out and order a second one when in doubt, but if he does it again I guess I'll have to give up and buy the one closer to $40-$50 as it looks like you'll get it what you pay for. such things.
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