I bought this product for my little kitten, as I know probiotics are very useful in boosting the immune system, especially during their first year of life. My kitten had no adverse side effects, as many of the one star reviews indicated. I have no idea if my kitty has benefited from this product, but I figured I would keep using it because it didn’t hurt and might help. When I bought the product, I was told I would get my next product for free (see pic). However, when I sent the text as instructed, I got no response (see 2nd pic). I went to the website to get the company phone number and called them, which instructed me to use the "contact us” form on their website. I could not find a "contact us” form on their website, but I did find an email address. To their credit, they did respond to the email right away. However, they seem more concerned about the text than actually fulfilling their promise of my next product free. They gave me another number to text, which just entered me into a drawing for dog treats. I indicated that I do not have a dog nor want dog treats - I just want my next product free as promised. I received a response that if I win the drawing I will get probiotics. So it is clear that they have no intention of honoring their promotion. Given the horror stories in the one star reviews, I have now decided to try another brand.
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