This software has been a game changer for our agency. We are able to hold a lot of information in one place and have it accessible to our investigators at any time. I love all of the reporting options, and it's very easy to set up new fields. I wish there was a way to group certain reports together. For instance, I can't have several reports in one place. I would like to be able to click one button to have all of my reports for the day in one report. This would make it a lot easier to find what I am looking for. I also would like for the software to have a search function. We are able to track all of our case reports in one place. This has made things a lot easier for our investigators.