But I encountered indifferent and unhelpful service. It took multiple messages and calls before I got a response, and when I did, they weren't sorry or interested in helping me out. It was an unpleasant encounter that left me feeling cheated. Allenbelle's product quality is commendable, but the company's subpar support services are a significant letdown. Unfortunately, Allenbelle failed to meet my expectations of being treated with respect and having my concerns about their product taken seriously. Overall, due to my negative experiences with Allenbelle's customer service, I cannot endorse their online store. I wouldn't recommend them for cosmetics and toiletries till their response time and general attitude toward consumer complaints improved.