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Sierra Leone, Freetown
1 Level
731 Review
43 Karma

Review on 4 Pack OTHWAY Solar Fence Post Lights - Outdoor Waterproof Colorful Decorative Deck Lighting With Easy Installation & Dark Sensing Technology by Tom Bennett

Revainrating 1 out of 5

Customer Service: my feedback

The lights are great! I have over 50 lights around the perimeter of house attached to my fence. The subtle glow of the lights provide a great ambiance. I only had 2 lights to defect and customer service provided me with replacements but has yet to answer my question regarding the 40% next purchase coupon they have packaged with the lights I purchased.20Jul20I'm editing my review because of poor customer service that I am receiving. I have a voucher that came with a order that says I can get a 40% coupon for next purchase. I emailed customer service regarding faulty lights and the voucher and how to redeem it. They responded with a resolve for lights and have yet (3 weeks) to respond about coupon voucher even after several emails later inquiring.Has anyone been able to redeem this coupon? I am beginning to think its false advertising.

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Pros
  • High-efficient Solar Panel
Cons
  • May attract bugs or insects due to bright light