The ability for me (as an individual) to connect with other members of my network was great! I found it easy to navigate through different sections including events/meetings which were well attended by both providers AND patients alike!! It also allowed us all to share ideas in real time without having to wait until next month's event where we could not physically be together at the same place or even online via Zoom during our own work hours. I like that Avia has a lot of resources for our team to use. The customer service is also great. I would love more options to schedule meetings with an advisor outside of the usual time hours. But overall, we have been very happy with the program. We were able to get some guidance from an advisor who was willing to answer questions outside of a scheduled meeting. It's helped us learn more about what's out there in the market, and how to better position ourselves to take advantage of those opportunities.