As someone who has spent years working in the pet market, I was eager to compare Powerpet to similar businesses. Unfortunately, it wasn't a good experience for me. Powerpet's small product catalog was one of my main complaints about the company. They have the essentials, like food and toys, but their selection of specialty products is very limited. As someone who places a premium on finding special, high-quality items for their dogs, this was a huge letdown. Their lackluster assistance to customers was a further disappointment. It was a hassle to get an answer to my product query, and the information I received was of limited use. Unfortunately, I needed to restock on pet supplies, and their delivery times were longer than I had anticipated. Overall, my time at Powerpet was not satisfying. As a professional in the pet business, I am aware of numerous alternative online retailers that provide a wider variety of products, more helpful customer service, and quicker shipping times. If you need provisions for your pet, I suggest not getting them here.