I like that it has many different ways of doing things so you can do what works best for your organization without having to spend time figuring out which one will be most effective in solving problems or creating solutions as compared to other similar products available today (e.g., IBM Watson). The interface could use some improvement but this may not necessarily impact how much value they provide their customers. This product allows us to focus our efforts using various approaches instead of spending too long trying to figure everything ourselves before we find something useful/effective.