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1 Level
1330 Review
38 Karma

Review on VKAPS IT Solutions by Josh Koa

Revainrating 5 out of 5

Convenient Product That Works Great With Many Features

I like that it is easy to create groups of users with different permissions so we can assign them access as needed without having many managers involved in each project! It's also nice how quickly they respond when you make an inquiry - sometimes slower than other providers but still better then nothing at all!! Nothing really- not enough time or familiarity has been given by our previous provider for us fully understand what this product does nor its capabilities/limitations (which are limited). This would be helpful if there was more training available prior purchase about proper setup & utilization before implementation phase begins where things tend run amok easily because people have no idea why certain errors arise etc.. We had several issues during initial rollout which took days just trying figure out whats wrong since support staff were often unavailable due problems elsewhere within their system(s) themselves such as power outage preventing backups.

Pros
  • In addition most services seem fairly priced compared others around town yet don't always reflect quality results from those vendors offering these same products under similar conditions.