Bought this for my dad as he is partially deaf in both ears and wears hearing aids. The sound quality is excellent on both sides of the call. The sound is not distorted at higher volumes. Didn't realize it could hear wirelessly, but thought it would be nice to have one just in case and for guests. He sounds great too! The buttons are large and easy to read, and the answering machine is very easy to use. I was afraid it would be difficult for him to use it, but he was reading and deleting voice messages within minutes. He could never understand his old one and the voicemail was always full. He's had it for about 4 months and we're all very happy with it.
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