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38 Karma

Review on ISpring FC25B High Capacity 🚰 Carbon Filter: Enhanced Filtration and Long-lasting Performance by John Mejia

Revainrating 5 out of 5

Good product, GREAT customer service

I recently purchased and installed this filter as a regular replacement (after 10 months) for my iSpring WGB22B water filter. The original filters (cartridges) worked great, but the new carbon filter dropped the water pressure to unacceptable levels. I wrote to iSpring and Don, iSpring's support representative, called me the next day to help diagnose the problem and ship me a replacement filter. He was very patient and helpful even in these difficult times (caused by the coronavirus). He found that filter cartridges rarely cause problems. I will update the review once the replacement arrives and is installed.

Pros
  • Replacement sink water filter
Cons
  • Slightly wrinkled