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New Zealand, Wellington
1 Level
728 Review
26 Karma

Review on MAIRDI by Matthew Marquez

Revainrating 3 out of 5

Disappointed in the Lackluster Performance of MAIRDI

Although I had high hopes for MAIRDI's online electronics store, my experience there left me feeling let down. I was disappointed by the company's mediocre customer service and sluggish shipping, despite the fact that they had a broad variety of things at reasonable rates. To begin, they provided subpar assistance to their customers. It took a long time to obtain a response when I had questions about the things I was interested in, and the responses I received weren't particularly informative. It was obvious that the customer assistance staff did not have adequate product understanding. My orders took a long time to arrive, and the shipping time was far longer than I had anticipated. It was irritating to wait for weeks and have no idea when I would actually receive my stuff. Finally, while the pricing were reasonable, I was disappointed by the products' subpar quality. It was sad that several of the things I received were of low quality and failed to function as promised. Overall, I was dissatisfied with MAIRDI despite the fact that it has some advantages (such as low prices and a vast assortment of products) that I appreciate. If you're looking for a trustworthy and high-quality online electronics retailer, I wouldn't suggest MAIRDI.

Pros
  • A lot of positive emotions
Cons
  • Fewer available payment methods