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Uzbekistan, Tashkent
1 Level
741 Review
96 Karma

Review on Knlpruhk by Chris Durandis

Revainrating 3 out of 5

An Upsetting and Discouraging Experience for First-Time Customers at Knlpruhk

My first time shopping at Knlpruhk, I couldn't wait to look through their selection of luxurious bedding and infant necessities because I knew they would not disappoint. On the other hand, my experience was not even close to being satisfactory. When I visited their website, I found that it was difficult to navigate, and the product descriptions were not as comprehensive as I would have liked them to be. In addition, I had a difficult time locating particular things that I was interested in purchasing, which was very frustrating. When I did eventually get around to making a purchase, both the shipping and the product itself arrived damaged and were delayed. When I tried to get in touch with customer support, I was met with lengthy wait times and representatives who were unable to assist me. In general, the time I spent with Knlpruhk was not up to my expectations. Their product selection may be extensive, but their website is in need of some work, and their customer service representatives should be more attentive to the requirements of their clients and more knowledgeable. As a new consumer, I anticipated having a more positive experience; however, I was left with a sense of being shortchanged.

Pros
  • User-friendly webpage.
Cons
  • Sometimes, customer support is unresponsive.