I like everything about this system except for that it seems impossible at times because there are so many features you could use but sometimes they get in your way when trying something else out! It's not too big of an issue though as just one feature works great most often than anything really gets me down with VoiPswitch - nothing actually other then how good their customer support has been over time now since launch, especially compared against competitors products (which sometimes don't have much more). If what u need isn't offered by others yet or if maybe even some things were made better such as being able to do auto dialing without having to go into configuration mode everytime would be nice also! There aren't any major downsides either I think its pretty solid and well worth looking into considering where we're coming form before using this kindof stuff :D I like that VoipSwitch has a great customer support team. They are always willing to help and make sure that you are getting the best service. I dislike that sometimes when I call VoipSwitch support they will not answer the phone. They will answer the phone, but not answer the questions I have. I have been using VoipSwitch for about a year now. I like that they have great customer support. I have used them for my business VoIP needs.