I like the candle. I have ordered two. One came with batteries, the other didn't. I found that the one that came with batteries didn't work even though I put in new batteries, so I'm guessing it was a previous return that was just mailed to me. I am returning and have written DEFECTIVE on the package so the prospective buyer does not have to open the package to find out they are receiving a previously returned non-working item. I am dissatisfied with this experience but no WORKING candle so I only gave two stars. I will let you know if customer service does an excellent job of fixing this issue (e.g. no cost for return postage! and got a working spark plug with no further problems). UPDATE: Great response from the company to my complaint, sent replacement spark plug with no problems All work great on my porch!
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