I've seen people say the case arrived broken or that it's a "plastic CD case". In terms of quality, that's definitely true. Mine arrived fine but my son accidentally knocked my bio off the side table which didn't affect the case in any way but ripped the chip out of my bio. Not quite sure how it happened. Also, this case doesn't fit well into the protective case. Mine shrunk so much that I had to recalibrate the sticks, which annoyed me. I just don't use it anymore.
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