Firstly, the heat gun barely blew and not at a high temperature and immediately began to burn through the packaging exposing the sublimation paper underneath. Guess I'll just pop it in the oven anyway to sublimate my glass. It then melted onto silicone mats. When we took it out of the oven to unpack there were more holes in the rest of the packaging and the foil literally turned into hard chunks of plastic that literally had to be picked up by something to chip off the pieces of plastic to reach them. Sublimation paper to remove the mug. You can see there are burnt bits of plastic at the bottom of the mug and when I took a small pick to remove the hard bits it removed the paint as well.
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