I like that it is easy to use once you get used with how things work in general (it's not intuitive at first). It has helped us keep track of all our tenants' information so we can easily see what needs attention when they come back or if there are any issues/complaints about them from previous landlords etc., as well being able find out who their landlord was before this one too! The only thing i dislike right now because its been 2 years since release - but maybe thats just me? We have no complaints really other than having more features would be nice :P But overall very happy!!