When dealing with the finance industry one must remember that most people are either A) a jerk B) a moron or C) both. It has taken me a long time to figure this out but now I see the obvious and even get some respect for people who fit into categories A and B. Finance Express does all three so well. The initial interaction with them was great, very responsive, friendly and understanding. They were willing to make suggestions when I asked for them and then followed through on those suggestions promptly. Once I got my hands on the software, however, I realized how powerful it was. I would not hesitate to recommend it to any dealership looking for a web-based solution for managing dealerships' information.