The best part is that you can see all tweet alerts in one place so it's easy to monitor what others are saying about us! Sometimes I do not receive an alert when there has been activity but sometimes my notifications have lagged behind by several hours (even days).
There could be more flexibility with scheduling of these services depending upon availability within our organization as some times we need them earlier than scheduled time due date which causes issues if they're unavailable at those specific dates/times requested - this would help alleviate any concerns related to schedule conflicts etc., however overall great product especially considering price point & ease-of use!! We've realized how important Twitter monitoring actually is since using Tweet Alert service from @MyTweetsAlerts!