Poorly done wiring. The video they show how to hook up the device shows the copper wiring around. But all the wires coming out of the lamps are not made of copper. In addition, the wire length is too short for the attachment located at the lowest point, which makes a good connection very difficult. It took me about 3.5 hours to install. This is a simple install and shouldn't take that long. This was done because the wiring is really terrible to work with. After installation, the chandelier looks great. Smaller than pictured but still looks good.
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