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France
1 Level
715 Review
59 Karma

Review on Valpeak by Joshua Johnson

Revainrating 2 out of 5

When it comes to on-time deliveries and helpful staff, Valpeak falls short.

While Valpeak's goal of making fashionable clothing affordable for all is admirable, the website's slow shipping and lackluster customer service let it down. Customers have complained about delivery delays and inaccessibility to customer support. The selection of clothing is remarkable, and the prices are fair, but the shipping times are often too long. Customers have complained that they had to wait weeks for their purchases to arrive. Furthermore, customers have experienced long wait periods and unhelpful responses when contacting customer support representatives. Customers having issues with their orders may find this lack of support particularly aggravating. Although Valpeak's dedication to diversity is commendable, poor shipping times and service can be major turnoffs for customers. If Valpeak fixes these issues, it could become my go-to web shop for stylish, budget-friendly garments. Potential buyers may want to wait until then to make up their minds.

Pros
  • dedication to diversity and inclusion.
Cons
  • fewer choices for sizes.