I've done a lot of internet shopping, so I was excited to check out Innolife's website. I was let down and upset, which was unfortunate. The website's interface was clumsy and the search feature was not user-friendly. Although there was a broad variety of products to choose from, I was disappointed that they did not provide the same level of sophistication and ease as advertised. The checkout procedure was complicated, with added costs and vague delivery details. When I contacted customer support, they were unhelpful and slow to react when I tried to resolve these issues. As a whole, I cannot say that purchasing on Innolife's website was a pleasant or easy experience for me.