In general, the situation was as follows. Pepper. ru published an unprecedented discount on this grill, its cost was 5700, with an average market price of 9-10 k. I, like many who choose grills during this period, rushed to take it. Bought and was glad that he made a good and profitable purchase, but it was not there. Cancellations rolled in a few hours later. I tried to figure it out and demanded by law to make a deal from Market, their support, as always, broke through the bottom, then I thought that it was knocking from the bottom, but in fact it plunged into the abyss of its endless stupidity, each operator gave completely different information, starting from the fact that the sale and purchase agreement was generally concluded with a pit, and not with Delonghi, and ending with the fact that it was a mistake and, according to some law that they never provided me, transactions must be made at the market price, without indicating any research on these market prices, for all this chaos, the market can be put 0 out of 1000 possible. As a result, I contacted the seller directly (Delongi Group), after a little correspondence and a statement of my rights, they brought me a grill for the initially agreed amount. For which we thank them, at least somewhere they know how to work with clients.
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