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1 Level
1311 Review
67 Karma

Review on ALEKO BSW02 Toddler Indoor/Outdoor Swing Set: Fun for All Ages by Ricky Habbani

Revainrating 2 out of 5

Terrible customer service. Safety pegs are missing.

I bought this to use with the toddler swing until my child can use the small swing that comes with it. It was very easy to assemble. I like this product best BUT there are many problems. First, this product lacked pegs to secure the swing to the ground to keep it from tipping over. The instructions clearly state that you MUST use them, but I didn't receive them. I sent a message to the company and their email said they no longer have it and I should try my local hardware store. This is unacceptable and terrible customer service. I should not buy anything that should be included in my purchase, especially a safety item! It's all really a shame considering I love the product myself. Purchase at your own risk.

Pros
  • Play sets
Cons
  • A newer model could have been chosen