I've used this service before for my previous employer with good results! The staff is very knowledgable - always willing/ready when needed- so helpful during implementation & questions along way throughout deployment (as well). Nothing really comes up that has an issue w me personally nor issues overall that i dislike them helping resolve quickly at no loss either by their time /effort etc.. I had used this printer many times before by myself so i was familiar with its functions since then my team members started using them at work now they are doing well thanks for their support keep up good job! Nothing is dislikes because everything works without any problems if u need some assistance just contact me via email :- bakirhassan_1@yahoo(dot)com.