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Austria, Vienna
1 Level
720 Review
53 Karma

Review on PUREPLUS by Kev See

Revainrating 5 out of 5

How PUREPLUS Came Through in a Time of Need and Won Over a Devoted Client

PUREPLUS came to my aid when I recently needed to replace a few components and add-ons for my refrigerator as a result of my household responsibilities. My interactions with the PUREPLUS online store were nothing short of exceptional, and I couldn't be happier with the results of my purchases there. I was blown away as soon as I landed on their website and continued all the way through. The search function was easy to use, and the structure was organized in a way that made it simple for me to locate the information I required. There was no place for misunderstanding as the categories were explictly outlined, and the product descriptions were detailed enough to cover every angle. When it came time to pay for my items, I was delightfully taken aback. The procedure was quick, and I got a confirmation of my purchase within a few seconds of submitting it. A coupon code for a discount on my subsequent purchase was even provided, which was a pleasant touch. My purchase was delivered quickly, and everything was carefully packaged and protected during transit. I was grateful for the careful preparation and attention to detail that was made into the delivery procedure. However, what truly stood out to me about PUREPLUS was the high degree of customer service that they offered. I contacted their customer support team because I had a question about the delivery status of my purchase, and the representatives there were very helpful in answering my questions. The customer service representative was polite, well-informed, and patient with me, and I got the impression that my concerns were treated seriously. My interactions with PUREPLUS were, on the whole, very positive, and I would have no hesitation in recommending the company to anyone seeking for high-quality refrigerator parts and accessories. They have successfully won over a lifelong consumer, and you can count on me to come back for any and all of my future requirements.

Pros
  • convenient online shop
Cons
  • Concerns regarding shipping and dispatch