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Mongolia, Ulaanbaatar
1 Level
711 Review
55 Karma

Review on EZRED by Dan Brickley

Revainrating 2 out of 5

Review of the EZRED Online Store: Unsatisfactory Products and Subpar Customer Service

Online retailer EZRED advertises high-quality tools and home repair items, but in practice, their offerings fall short of expectations. They have a large selection of hand and power tools, including wrenches, but they are of low quality and don't work as they are supposed to. Durability is one of the primary problems with EZRED's goods. Despite manufacturers' claims that their instruments are long-lasting, many users complain that their items malfunction or break after only a few usage. Professional contractors who depend on their instruments to complete the work find this lack of dependability to be especially aggravating. Poor customer service is yet another serious problem with EZRED. Customers frequently receive disrespectful or useless reactions from the customer service staff when they report problems with their purchases. Customers who have already spent their hard-earned money on defective products are already frustrated and disappointed, and now they are further compounded by the lack of support. In conclusion, even though EZRED may appear to be a suitable option for individuals in need of tools and home improvement equipment, their subpar goods and bad customer support make them a business to avoid. Customers would do better to spend their money on better tools from a more reputable supplier.

Pros
  • Website that is easy to navigate, allowing for quick and simple product purchases.
Cons
  • limited options for some goods.