The product was advertised as new but based on other reviews I knew it would be a used console. There was literature in Japanese in the box, the charger was obviously used, but the system, although in excellent condition, was without stains or scratches. I had to erase some of the previous owners programs by doing a factory reset and had to google how to set the English language as everything was in Japanese. Been using it for a few weeks now, works great! zero complaints.
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