The wagon comes in this big box and the parts seem well packaged, wrapped so they don't rub against each other. But then you look at the instructions and shake your head. Now I'm an engineer, so I understand exploded views for putting things together, but they expect you to rely solely on exploded views to put this thing together, rather than having traditional instructions for the masses to go step-by-step on how to put something together. If you look at other reviews, you'll see the same feedback about the instructions. I'm handy enough and can decipher exploded views so I was able to put this together probably more easily than the average person, but I do pity everyone else.But once the wagon is finally together, it really is a nice wagon to behold. Steers very well, moves fluidly, walls can be up or down to suit whatever you may be transporting. But another strange discrepancy I found is, the wagon advertises a 400 lb capacity, yet if you look carefully at the tires, it says it can hold up to a maximum of 300 lbs. So your body can handle the weight, but you'll be testing beyond the max capability of your tires. I guess that's the risk you'd take.Still a great utility cart that's very versatile and handy to have around. 1 star dropped for terrible instructions and the weight disparity.
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