The ability to create inspection reports for multiple properties in one document, as well as being able to easily add/edit photos from my phone or computer is great! I like that it's not too easy to use - there are so many features out of reach if you don't know what they're called (or even where to find them). You have to learn quickly how this software works before using it more extensively because some things aren't intuitive at first glance. There isn't much else about this program that I dislike; everything seems very straightforward once you get used to it. My favorite feature has been creating custom fields within an inspection report that can be edited by all parties involved with each property visit or email correspondence. This allows me to keep track of changes between inspections without having to go back through emails later when we need information.